Shipping Policy

We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible.
It normally takes 1-3 business days for us to process your order and takes about 5-15 business days for standard shipping, when the online tracking number comes out. 
Verification → Processing → Shipping → Delivery
 
 
Verification
 
A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.
Processing
 
It normally takes 1-3 business days for us to process your order. Please note that this does not include holidays and weekends.

Shipping to United States, United Kingdom Australia:

ORDER ITEM 

 COSTS

SHIPPING TIME 
(BUSINESS DAYS)

  1 PC  US$6.00

About 5-15 days

  2 PCS

 US$9.00

About 5-15 days

  3 PCS  US$12.00 About 5-15 days
  4 PCS  US$15.00 About 5-15 days
  5 PCS  US$18.00 About 5-15 days
  6 PCS  US$21.00 About 5-15 days
  7 PCS OR MORE  US$24.00 About 5-15 days

Note: Orders cannot be delivered to Hawaii, Alaska, Puerto Rico, Virgin Islands.

Shipping to Canada:

ORDER ITEM 

 COSTS

SHIPPING TIME 
(BUSINESS DAYS)

 1 PC  US$20.00

About 5-15 days

 2 PCS

 US$25.00

About 5-15 days

 3 PCS  US$30.00 About 5-15 days
 4 PCS OR MORE  US$35.00 About 5-15 days

Note: Orders cannot be delivered to Manitoba.

SHIPPING TO REST OF THE WORLD

$7 on Standard Shipping. Shipping time varied from different countries.

* Orders cannot be delivered to the following countries and regions: United Kingdom, France, Crimea, Cuba, Iran, North Korea, Syria, Hong Kong SAR, New Zealand, Philippines, South Sudan, Sudan.
* Shipping time is estimated and commences from the date of shipping, rather than the date of the order, and can take longer than expected date due to an invalid address, customs clearance procedures or other causes.

Due to the ongoing impact of COVID-19, your order may be delayed by up to 3-7 days. Though some things are out of our control, we are doing everything to ensure a speedy delivery!


 If your estimated delivery date has passed and you haven’t received your order, please contact our customer service email for further help.

Customer Service Team: service@tinstree.com